For plumbing, HVAC & electrical businesses

Less chasing.
Fewer things
waiting on you.

We map how jobs actually move through your business, then build the systems, AI support, and automation that fit.

Start with the work. Where it gets stuck, who needs what, and what still needs a person.

Example: one plumbing job

Kitchen tap repair

Follow the job

Step 1 of 5

A customer calls about a leaking kitchen tap. The office needs the details, not another message for the owner to decipher.

New enquiry

“The kitchen tap is leaking. Mornings are best for a visit.”

A checked job record goes to scheduling.

Who does what, and why?

Software & AI: Capture the details and prepare a job record.
People: The office checks urgency, service area, and whether to take the job.
Job: Leaking kitchen tap
Customer preference: Morning visit

These choices belong to this example. Your team, customers, and working conditions determine yours.

Illustrative example. No messages are sent and no customer system is connected.

A reminder is useful only if the booking is right. A quote needs the technician’s findings. Spine connects the work before adding automation.

With your team’s permission, we observe how jobs happen—including the workarounds an interview can miss.

Write down what each step needs, who owns it, and what “done” means. Something your team can actually use.

Add useful AI and automation, agree where people decide, and make failures visible so the system can improve.

Start with a conversation

Tell me a little about your business and where the work gets stuck. We can work out whether Spine is a fit—and what a sensible first step looks like.

Developer and founder of Spine. You’ll speak directly with the person building the systems.

Spine is an early-stage service. No client engagement has been completed end to end yet.